Managing knowledge for quality assurance: an empirical study
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 25 January 2008
Abstract
Purpose
The purpose of this paper is to examine the relationship between knowledge management and the quality of new product and identify different hidden patterns in which knowledge acquisition and dissemination affect the quality of new product.
Design/methodology/approach
Employs Additivity and Variance Stabilization (AVAS) analysis.
Findings
The quality of new product is related to knowledge management significantly.
Research limitations/implications
Implies that if organizations fail to understand the subtle ways by which different dimensions of knowledge acquisition and dissemination influence product quality, they may fail to harvest the full value of knowledge management in quality assurance.
Originality/value
It is one of the first to assess the link between knowledge management and quality assurance.
Keywords
Citation
Yang, J. (2008), "Managing knowledge for quality assurance: an empirical study", International Journal of Quality & Reliability Management, Vol. 25 No. 2, pp. 109-124. https://doi.org/10.1108/02656710810846907
Publisher
:Emerald Group Publishing Limited
Copyright © 2008, Emerald Group Publishing Limited