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Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context

Dinesh Seth (National Institute of Industrial Engineering (NITIE), Mumbai, India)
Deepak Tripathi (National Institute of Industrial Engineering (NITIE), Mumbai, India)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 April 2005

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Abstract

Purpose

To study the strategic implications of TQM and TPM in an Indian manufacturing set‐up and to detail literature reviews to highlight gap areas. To examine the relationship between factors influencing the implementation of TQM and TPM and business performance for the following three approaches in an Indian context: TQM alone; TPM alone; both TQM and TPM together. This is done to extract significant factors for the above three approaches.

Design/methodology/approach

Empirical survey‐based research on a sample size of 108 manufacturing companies. Uses bivariate correlation and multiple regression analysis techniques to extract significant factors using SPSS.

Findings

The research identifies two sets of factors which are critical for the effectiveness of TQM and TPM: universally significant factors for all the three approaches like leadership, process management and strategic planning; and approach‐specific factors like equipment management and focus on customer satisfaction. The study also highlights the complexities involved in implementing TQM and TPM together.

Practical implications

The emphasis on extracted factors will help companies in realizing greater benefits through TQM and TPM. This study is equally important in a global context also, as companies across the globe are striving to achieve synergy of TQM and TPM.

Originality/value

The preparedness/status of Indian manufacturing industry for TQM and TPM implementation, as India is becoming a major sourcing base for the world and there is a paucity of such studies. The study of TQM and TPM in all the three modes simultaneously has not been investigated in the context of developing countries. Such studies are equally important in a global context.

Keywords

Citation

Seth, D. and Tripathi, D. (2005), "Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context", International Journal of Quality & Reliability Management, Vol. 22 No. 3, pp. 256-277. https://doi.org/10.1108/02656710510582480

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited