Contribution of quality management tools and practices to project management performance

Abstract

There is little empirical research that demonstrates a link between quality management practice and better project management performance. Some evidence to this effect is presented and analysed. Reviews two studies that examined the relationship between quality management practice and performance in two areas: manufacturing, and logistics. Next, data are analysed from a survey of project managers in the high‐tech and software industries in Israel. Finally, the results of the survey are integrated with those of previous work, and some insights regarding the contribution of quality management practices to project success are offered.

Citation

Barad, M. and Raz, T. (2000), "Contribution of quality management tools and practices to project management performance", International Journal of Quality & Reliability Management, Vol. 17 No. 4/5, pp. 571-583. https://doi.org/10.1108/02656710010298607