TY - JOUR AB - Argues, with evidence from a number of related studies, that in order to effectively manage quality in the construction project environment, firms need two things. First, externally orientated, flexible, quality improvement systems are required. Second, firms need a targeted approach to investing in key stable relationships in the supply network of which they are a part. VL - 17 IS - 4/5 SN - 0265-671X DO - 10.1108/02656710010298409 UR - https://doi.org/10.1108/02656710010298409 AU - Barrett Peter PY - 2000 Y1 - 2000/01/01 TI - Systems and relationships for construction quality T2 - International Journal of Quality & Reliability Management PB - MCB UP Ltd SP - 377 EP - 392 Y2 - 2024/04/24 ER -