TY  - JOUR
AB  - Quantifies the factors affecting the adoption of Internet banking by Australian consumers. The sample for this survey was drawn from individual residents andbusiness firms in Australia. Shows that security concerns and lack of awareness about Internet banking and its benefits stand out as being the obstacles to the adoption of Internet banking in Australia. Suggests some of the ways to address these impediments. Further suggests that delivery of financial services over the Internet should be a part of overallcustomer service and distribution strategy. These measures could help in rapid migration of customers to Internet banking, resulting in considerable savings in operating costs for banks.
VL  - 17
IS  - 7
SN  - 0265-2323
DO  - 10.1108/02652329910305689
UR  - https://doi.org/10.1108/02652329910305689
AU  - Sathye Milind
PY  - 1999
Y1  - 1999/01/01
TI  - Adoption of Internet banking by Australian consumers: an empirical investigation
T2  - International Journal of Bank Marketing
PB  - MCB UP Ltd
SP  - 324
EP  - 334
Y2  - 2024/05/11
ER  -