TY - JOUR AB - Traditionally, marketing in financial services had been a largely tactical activity, concerned primarily with the advertising and selling of existing products. With the growth in environmental turbulence which characterized the 1980s the notion of marketing as a strategic activity became increasingly important. The 1980s were, in many senses, an era of expansion and diversification. However, many organizations over‐stretched themselves in this period and the 1990s has seen many organizations looking to refocus on core businesses. VL - 11 IS - 6 SN - 0265-2323 DO - 10.1108/02652329310045710 UR - https://doi.org/10.1108/02652329310045710 AU - Ennew Christine T. AU - Wright Mike AU - Thwaites Des PY - 1993 Y1 - 1993/01/01 TI - Strategic Marketing in Financial Services: Retrospect and Prospect T2 - International Journal of Bank Marketing PB - MCB UP Ltd SP - 12 EP - 18 Y2 - 2024/09/22 ER -