Erratum

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000004461. When citing the article, please cite: James F. Devlin, (1997), “Adding value to retail financial services”, Journal of Marketing Practice: Applied Marketing Science, Vol. 3 Iss 4 pp. 251 - 267.

Citation

(2000), "Erratum", International Journal of Bank Marketing, Vol. 18 No. 5, pp. 222-232. https://doi.org/10.1108/02652320010356780