TY - JOUR AB - This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09604520010307049. When citing the article, please cite: Anthony T. Allred, H. Lon Addams, (2000), “Service quality at banks and credit unions: what do their customers say?”, Managing Service Quality: An International Journal, Vol. 10 Iss: 1, pp. 52 - 6. VL - 18 IS - 4 SN - 0265-2323 DO - 10.1108/02652320010349076 UR - https://doi.org/10.1108/02652320010349076 PY - 2000 Y1 - 2000/01/01 TI - Erratum T2 - International Journal of Bank Marketing PB - MCB UP Ltd SP - 200 EP - 207 Y2 - 2024/03/29 ER -