This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08876040010327248. When citing the article, please cite: Walfried M. Lassar, Chris Manolis, Robert D. Winsor, (2000), “Service quality perspectives and satisfaction in private banking”, Journal of Services Marketing, Vol. 14 Iss: 3, pp. 244 - 271.
CitationDownload as .RIS
MCB UP Ltd
Copyright © 2000, MCB UP Limited