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Methodological issues in cross‐cultural marketing research: A state‐of‐the‐art review

Naresh K. Malhotra (Georgia Institute of Technology, Atlanta, Georgia, USA)
James Agarwal (University of Regina, Saskatchewan, Canada)
Mark Peterson (University of Texas at Arlington, Texas, USA)

International Marketing Review

ISSN: 0265-1335

Article publication date: 1 October 1996

17142

Abstract

Notes that methodological problems are hampering the growth of cross‐cultural marketing research and presents a review of methodological issues to address these problems. Organizes these issues around a six‐step framework which includes elements such as problem definition, the development of an approach and research design formulation. Notes that the marketing research problem can be defined by comparing the phenomenon or behaviour in separate cultural contexts and eliminating the influence of the self‐reference criterion. Discusses issues in data analysis such as treatment of outliers and standardization of data. Concludes with an interpretation of results and report presentation.

Keywords

Citation

Malhotra, N.K., Agarwal, J. and Peterson, M. (1996), "Methodological issues in cross‐cultural marketing research: A state‐of‐the‐art review", International Marketing Review, Vol. 13 No. 5, pp. 7-43. https://doi.org/10.1108/02651339610131379

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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