Presents the results of a survey of interlibrary lending operations in Zambia, which indicate that existing activities are concentrated on the two highly urbanized provinces, the Copperbelt and Lusaka. Shows, in detail, that the schemes operate on an informal basis, lacking any form of co‐ordination, in the absence of any rules or regulatory code. Concludes that the lack of written rules and manuals has resulted in ILL arrangements failing to operate smoothly and that there is an urgent need to introduce an effective regulatory structure.
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