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Recent developments at the British Library Document Supply Centre

D.N. Wood (Deputy Director at the British Library Document Supply Centre. He is also editor of the journal Interlending and Document Supply.)

Interlending & Document Supply

ISSN: 0264-1615

Article publication date: 1 April 1992



Considers some of the more recent developments in the British Library as a whole and how they are likely to impact on the range and quality of the Document Supply Centre′s services. Discusses budgetary pressures and market testing undertaken to determine cost effectiveness, objectives, priorities and goals. Concludes that the DSC cannot rely on past success in the light of increasing competition, and is implementing a total quality programme in order to succeed.



Wood, D.N. (1992), "Recent developments at the British Library Document Supply Centre", Interlending & Document Supply, Vol. 20 No. 4, pp. 159-163.




Copyright © 1992, MCB UP Limited

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