TY - JOUR AB - Purpose– The purpose of this paper is to present the Danish inter‐library lending (ILL) environment with the focus on its current status, the level of automation and future development.Design/methodology/approach– The paper describes Danish ILL cooperation.Findings– Focussing on standards and automation delivers a better service. Danish ILL has a high level of automation. The combination of standards, interaction between systems and dedicated functions in the national system delivers an effective handling of ILL and document delivery.Originality/value– This is the first paper to provide a detailed overview of the modern ILL system in Denmark. VL - 39 IS - 4 SN - 0264-1615 DO - 10.1108/02641611111187596 UR - https://doi.org/10.1108/02641611111187596 AU - Andresen Leif AU - Brink Helle PY - 2011 Y1 - 2011/01/01 TI - Document supply in Denmark T2 - Interlending & Document Supply PB - Emerald Group Publishing Limited SP - 176 EP - 185 Y2 - 2024/04/24 ER -