Document supply in Denmark

Abstract

Purpose

The purpose of this paper is to present the Danish inter‐library lending (ILL) environment with the focus on its current status, the level of automation and future development.

Design/methodology/approach

The paper describes Danish ILL cooperation.

Findings

Focussing on standards and automation delivers a better service. Danish ILL has a high level of automation. The combination of standards, interaction between systems and dedicated functions in the national system delivers an effective handling of ILL and document delivery.

Originality/value

This is the first paper to provide a detailed overview of the modern ILL system in Denmark.

Citation

Andresen, L. and Brink, H. (2011), "Document supply in Denmark", Interlending & Document Supply, Vol. 39 No. 4, pp. 176-185. https://doi.org/10.1108/02641611111187596