Impala 1991‐2011: 20 years of ILL in Belgium
Abstract
Purpose
The purpose of this paper is to describe the development of interlending and document supply in Belgium – particularly in relation to Impala, a system for facilitating the service.
Design/methodology/approach
The history of Belgium, its libraries and interlending and document supply is described.
Findings
The paper finds that Impala has been an outstanding success in facilitating a fast and cost‐effective service with a high satisfaction rate.
Originality/value
The paper is of importance to all librarians who are interested in nationwide resource‐sharing schemes.
Keywords
Citation
Corthouts, J., Van Borm, J. and Van den Eynde, M. (2011), "Impala 1991‐2011: 20 years of ILL in Belgium", Interlending & Document Supply, Vol. 39 No. 2, pp. 101-110. https://doi.org/10.1108/02641611111138905
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited