TY - JOUR AB - Purpose– The purpose of this paper is to provide a case study of Florida's Orange County Library System (OCLS) home delivery program, including the history, processes and cost‐effectiveness of the service.Design/methodology/approach– The approach takes a descriptive form.Findings– It was found that the service continues to grow from 9,000 books delivered in 1975 to 840,000 in 2008. It is cost‐effective and the most popular service with patrons.Originality/value– The paper is one of the few that describes a successful home delivery service run by a public library. It should be useful for all librarians who are keen to introduce such a service in their own library. VL - 37 IS - 2 SN - 0264-1615 DO - 10.1108/02641610910962319 UR - https://doi.org/10.1108/02641610910962319 AU - Myers Jim PY - 2009 Y1 - 2009/01/01 TI - Home delivery at the Orange County Library System: an exemplar from the USA T2 - Interlending & Document Supply PB - Emerald Group Publishing Limited SP - 84 EP - 86 Y2 - 2024/04/24 ER -