The purpose of this paper is to give an overview of the development of bibliotek.dk (library.dk) – how to open a union catalogue to the public.
bibliotek.dk – the end‐user web interface to the public union catalogue is described and challenges in these features are examined: the user interface, end‐user loan requests, cooperation with Google, library 2.0 characteristics etc. Usage statistics are presented.
It was found that it is possible to make requesting library material (almost) as easy and fast as searching Google.
The paper will be of interest to librarians working with opening their services to the public.
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