To read this content please select one of the options below:

Document supply in a large research library: the experience of the London School of Economics

Karen Paine (London School of Economics, London, UK)

Interlending & Document Supply

ISSN: 0264-1615

Article publication date: 5 June 2007

368

Abstract

Purpose

The purpose of this article is to describe the measures taken to deal with some issues affecting the LSE interlending and document delivery (IDD) department within the last two years.

Design/methodology/approach

The paper provides a descriptive approach.

Findings

There is a wide range of issues affecting document supply at present and a variety of approaches is needed to deal with them.

Research limitations/implications

Some research was carried out by a colleague into user satisfaction and what developments users would like to see in the future.

Originality/value

LSE is a fairly unusual IDD department but the issues discussed will be familiar to many colleagues. This case study describes one way of dealing with them that may help colleagues make decisions in their own departments.

Keywords

Citation

Paine, K. (2007), "Document supply in a large research library: the experience of the London School of Economics", Interlending & Document Supply, Vol. 35 No. 2, pp. 99-101. https://doi.org/10.1108/02641610710754105

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

Related articles