Selecting the “best” document delivery supplier

Mary Jackson (Director of Collections and Access Programs, Association of Research Libraries, Washington, DC, USA)

Interlending & Document Supply

ISSN: 0264-1615

Publication date: 1 December 2004


The column discusses four criteria for a library to select a document delivery supplier or to become a document supplier: fast turnaround time, expedited delivery options, known fees and payment options, and different methods to submit requests. Reasons why these key criteria are given.



Jackson, M. (2004), "Selecting the “best” document delivery supplier", Interlending & Document Supply, Vol. 32 No. 4, pp. 242-243.

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