TY  - JOUR
AB  - Purpose– The purpose of the paper is to present current state of the use of information and communication technologies (ICTs) in Namibia's small and medium‐sized enterprises (SME) sector to access business information services.Design/methodology/approach– The paper is based on a doctoral research project on business information needs, seeking patterns and utilisation of ICTs in the SME sector in Namibia that was carried out at the University of Pretoria from 2005 to 2007. The survey methodology using both qualitative and quantitative approaches was employed to collect data.Findings– The findings revealed that there is a very low level of ICTs utilization among SMEs while among business support organisations it is relatively high.Practical implications– The study presents baseline data that can be used by governments and business support organisations in the provision of ICTs to the SME sector to access business information services.Originality/value– The study provides data on which future developments in ICTs in the SME sector could be based.
VL  - 26
IS  - 2
SN  - 0264-0473
DO  - 10.1108/02640470810864055
UR  - https://doi.org/10.1108/02640470810864055
AU  - Rufaro T. Chiware Elisha
AU  - Dick Archie L.
PY  - 2008
Y1  - 2008/01/01
TI  - The use of ICTs in Namibia's SME sector to access business information services
T2  - The Electronic Library
PB  - Emerald Group Publishing Limited
SP  - 145
EP  - 157
Y2  - 2024/09/19
ER  -