Content management helps us to work smarter at Telecom New Zealand

Sally Myles (Manager of Information Resources at Telecom New Zealand, Wellington, New Zealand)

The Electronic Library

ISSN: 0264-0473

Publication date: 1 December 2004


The vision for Telecom New Zealand's intranet – “one company working together online” – is being realised, thanks to the decision to move the entire intranet to a content management system. The challenge was to move over 220 disparate sites to a single platform and develop a strategy for future development. This article outlines how a governance model was developed and standard intranet architecture aligned to business objectives; 35,000 pages of content were migrated and delivered on the vision, while building a solid foundation for the future of the intranet in the organisation.



Myles, S. (2004), "Content management helps us to work smarter at Telecom New Zealand", The Electronic Library, Vol. 22 No. 6, pp. 523-526.

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Copyright © 2004, Emerald Group Publishing Limited

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