D‐I‐Y Interloans: from dream to reality

Shona McCartin (Interloans Librarian in the Lincoln University Library, Canterbury, New Zealand)
David Reid (Application Support Specialist at the National Library of New Zealand, Wellington, New Zealand)

The Electronic Library

ISSN: 0264-0473

Publication date: 1 December 2004


This paper reports on a pilot project that enabled end‐user patrons to submit their own interloan requests. Promoted to Lincoln University's end‐users as D‐I‐Y Interloans (Do‐it‐Yourself Interloans), Lincoln University and the National Library of New Zealand undertook this joint project between October 2002 and January 2003. This paper describes the pilot project, its drivers and its guiding principles. The authors address a number of issues relating to the constraints of end‐user mediated interloans within a utility environment, trends that emerged and what end‐users thought of the process. Finally, the authors address the issue of the future for end‐user initiated requests in the New Zealand context.



McCartin, S. and Reid, D. (2004), "D‐I‐Y Interloans: from dream to reality", The Electronic Library, Vol. 22 No. 6, pp. 509-517. https://doi.org/10.1108/02640470410570811

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Copyright © 2004, Emerald Group Publishing Limited

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