TY  - JOUR
AB  - 
VL  - 22
IS  - 5
SN  - 0264-0473
DO  - 10.1108/02640470410562036
UR  - https://doi.org/10.1108/02640470410562036
AU  - Smith Alastair G.
PY  - 2004
Y1  - 2004/01/01
TI  - Implementing Digital Reference Services: Setting Standards and Making It Real
T2  - The Electronic Library
PB  - Emerald Group Publishing Limited
SP  - 451
EP  - 453
Y2  - 2024/04/25
ER  -