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The utilisation of an intranet as a knowledge management tool in academic libraries

Hamilton Mphidi (Information Specialist in the Academic Information Service, University of Pretoria, Pretoria, South Africa)
Retha Snyman (Professor in the Department of Information Science, University of Pretoria, Pretoria, South Africa)

The Electronic Library

ISSN: 0264-0473

Publication date: 1 October 2004

Abstract

The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic libraries, selected by means of the purposive sampling method, utilise the intranet as a knowledge management tool. Based on the literature, knowledge management and an intranet are briefly defined. The advantages of the intranet as a knowledge management tool as well as the content of an intranet are discussed. The opinions about knowledge management and the utilisation of the intranet as a knowledge management tool in the three academic libraries are weighed up against the findings in the literature. It is clear that a strong awareness exists of the importance of knowledge management and the value of the intranet as a knowledge management tool. However, the potential of the intranet as a knowledge management tool is not utilised fully.

Keywords

Citation

Mphidi, H. and Snyman, R. (2004), "The utilisation of an intranet as a knowledge management tool in academic libraries", The Electronic Library, Vol. 22 No. 5, pp. 393-400. https://doi.org/10.1108/02640470410561901

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited