TY  - JOUR
AB  - This paper investigates the extent to which six factors drawn from the theory and practice of knowledge management can be applied in small organisations. The factors are: balance between need and cost of knowledge acquisition; the extent to which knowledge originates in the external environment; internal knowledge processing; internal knowledge storage; use and deployment of knowledge within the organisation; and attention to human resources. Three cases demonstrate that the fundamental concepts and principles of knowledge management are similar for small and large organisations. Differences include the value placed on systematic knowledge management practices such as formalised environmental scanning and computer‐based knowledge sharing systems. Consultants, and library and information professionals, are advised to understand the organisation’s management and communication culture; emphasise simple and inexpensive systems integrated into everyday practice; and establish and monitor adherence to tools such as records management schedules. Information professionals can contribute much by managing systems which use vocabularies to enhance information retrieval for knowledge sharing.
VL  - 18
IS  - 6
SN  - 0264-0473
DO  - 10.1108/02640470010361178
UR  - https://doi.org/10.1108/02640470010361178
AU  - Lim David
AU  - Klobas Jane
PY  - 2000
Y1  - 2000/01/01
TI  - Knowledge management in small enterprises
T2  - The Electronic Library
PB  - MCB UP Ltd
SP  - 420
EP  - 433
Y2  - 2024/04/19
ER  -