A framework for selecting business process modeling methods

Abstract

The techniques for representing and analyzing business processes are referred to as business process modeling. Many business process modeling methods and their associated tools have been used to capture the characteristics of business processes. However, most methods view business processes from different perspectives and have different features and capabilities. Thus, an important research question is how process designers should select appropriate modeling methods for their BPR initiatives. In this paper, we propose a framework for selecting business process modeling methods based on modeling objectives. This framework can serve as the basis for evaluating modeling methods and generating selection procedures. A general selection procedure is also described. We use an expense claim process as an example to illustrate the application of the selection procedure.

Citation

Luo, W. and Alex Tung, Y. (1999), "A framework for selecting business process modeling methods", Industrial Management & Data Systems, Vol. 99 No. 7, pp. 312-319. https://doi.org/10.1108/02635579910262535