TY  - JOUR
AB  - Managing supply‐chain operations is critical to any company’s ability to compete effectively. Success in today’s markets depends on the ability to balance a stream of products and processes to stay competitive. Companies are constantly evaluating every area of operations to ensure that productivity and cost objectives are realistic and attainable. Research has been carried out to investigate the measurement systems used in today’s distribution centers. Five distribution centers in the Pacific Northwest were selected for this study. The characteristics of these five distribution centers and their measurement systems are discussed in this paper. A cross‐case analysis is provided, which gives a view of a typical measurement system used in today’s distribution centers.
VL  - 99
IS  - 2
SN  - 0263-5577
DO  - 10.1108/02635579910261068
UR  - https://doi.org/10.1108/02635579910261068
AU  - Kuo Chun‐Ho
AU  - Dunn Kimberly D.
AU  - Randhawa Sabah U.
PY  - 1999
Y1  - 1999/01/01
TI  - A case study assessment of performance measurement in distribution centers
T2  - Industrial Management & Data Systems
PB  - MCB UP Ltd
SP  - 54
EP  - 63
Y2  - 2024/04/24
ER  -