A manager’s guide to total quality software design
Beilan Gong
(Department of DSC & MIS, Miami University, Oxford, Ohio, USA)
David C. Yen
(Department of DSC & MIS, Miami University, Oxford, Ohio, USA)
David C. Chou
(Department of CIS, West Texas A&M University, Canyon, Texas, USA)
2237
Abstract
Applying total quality management (TQM) to the software development process can control software quality and productivity. Selecting suitable tools for the TQM process can strengthen the capability of software quality assurance. This article provides a manager’s guide to implementing a total quality process during a systems development life cycle. Also, tools integration can make a complicated TQM‐based software development environment easier.
Keywords
Citation
Gong, B., Yen, D.C. and Chou, D.C. (1998), "A manager’s guide to total quality software design", Industrial Management & Data Systems, Vol. 98 No. 3, pp. 100-107. https://doi.org/10.1108/02635579810213099
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited