Total quality management (TQM) is not a panacea for quality ills and not all attempts to employ it succeed. Reviews the TQM literature and suggests that a key to successful TQM application may hinge on matching the critical implementation factors to the stage of the product life cycle.
Parzinger, M. (1997), "A stage‐wise application of total quality management through the product life cycle", Industrial Management & Data Systems, Vol. 97 No. 3, pp. 125-130. https://doi.org/10.1108/02635579710173194Download as .RIS
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