Why managers use executive support systems:: selecting and using information technology for strategic advantage

Abstract

Software technology designed to provide managers with the capability to access internal and external information that is relevant to decision making and other managerial responsibilities is referred to as executive support systems. Reports the findings of a study conducted among managers in major US corporations regarding the use of executive support systems including specific products, features, and the strategic impact of using this technology. In addition, interviews were conducted among executive support systems commercial software vendors and data obtained from these interviews are presented in tabular form. Finally, discusses the future of the utilization of executive support systems for strategic advantage.

Citation

Horn Nord, J. and Daryl Nord, G. (1995), "Why managers use executive support systems:: selecting and using information technology for strategic advantage", Industrial Management & Data Systems, Vol. 95 No. 9, pp. 24-28. https://doi.org/10.1108/02635579510097191