Determines the extent to which world‐class philosophy and methods are being adopted and utilized by North American manufacturing organizations. Using mailing lists obtained from several US and Canadian chambers of commerce, 800 organizations were identified as a target group. Managers of 251 manufacturing organizations served as respondents to the survey (31.37 per cent response rate). Results indicate that these manufacturers are aware of and committed to the basic concepts underlying world class manufacturing status. However, some weaknesses in translating philosophy into policies and methods were identified. Future research directions are suggested.
Motwani, J., Kumar, A. and Kathawala, Y. (1994), "WCM Practices of North American Manufacturing Organizations", Industrial Management & Data Systems, Vol. 94 No. 7, pp. 18-23. https://doi.org/10.1108/02635579410068266Download as .RIS
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