Books and journals Case studies Expert Briefings Open Access
Advanced search

Intranet usage and managers' performance in the port industry

Mohd Daud Norzaidi (Faculty of Business Management, Universiti Teknologi Mara, Segamat, Malaysia)
Siong Choy Chong (Putra International College, Melaka, Malaysia)
Raman Murali (School of Business and Economics, Monash University Malaysia, Petaling Jaya, Malaysia)
Mohamed Intan Salwani (Faculty of Accountancy, Universiti Teknologi Mara, Segamat, Malaysia)

Industrial Management & Data Systems

ISSN: 0263-5577

Publication date: 2 October 2007

Abstract

Purpose

–

Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.

Design/methodology/approach

–

The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.

Findings

–

The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.

Research limitations/implications

–

The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.

Practical implications

–

The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption.

Originality/value

–

This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance.

Keywords

  • Intranets
  • Task analysis
  • Malaysia

Citation

Daud Norzaidi, M., Choy Chong, S., Murali, R. and Intan Salwani, M. (2007), "Intranet usage and managers' performance in the port industry", Industrial Management & Data Systems, Vol. 107 No. 8, pp. 1227-1250. https://doi.org/10.1108/02635570710822831

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

Please note you do not have access to teaching notes

You may be able to access teaching notes by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
If you think you should have access to this content, click the button to contact our support team.
Contact us

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
To rent this content from Deepdyve, please click the button.
Rent from Deepdyve
If you think you should have access to this content, click the button to contact our support team.
Contact us
Emerald Publishing
  • Opens in new window
  • Opens in new window
  • Opens in new window
  • Opens in new window
© 2021 Emerald Publishing Limited

Services

  • Authors Opens in new window
  • Editors Opens in new window
  • Librarians Opens in new window
  • Researchers Opens in new window
  • Reviewers Opens in new window

About

  • About Emerald Opens in new window
  • Working for Emerald Opens in new window
  • Contact us Opens in new window
  • Publication sitemap

Policies and information

  • Privacy notice
  • Site policies
  • Modern Slavery Act Opens in new window
  • Chair of Trustees governance statement Opens in new window
  • COVID-19 policy Opens in new window
Manage cookies

We’re listening — tell us what you think

  • Something didn’t work…

    Report bugs here

  • All feedback is valuable

    Please share your general feedback

  • Member of Emerald Engage?

    You can join in the discussion by joining the community or logging in here.
    You can also find out more about Emerald Engage.

Join us on our journey

  • Platform update page

    Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

  • Questions & More Information

    Answers to the most commonly asked questions here