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Performance observation and analysis of an information re‐engineered supply chain: a case study of an automotive firm

Andrew Lyons (University of Liverpool Management School, Chatham Building, Liverpool, UK)
Julian Coleman (Bolton Institute, Bolton, UK)
Dennis Kehoe (University of Liverpool Management School, Chatham Building, Liverpool, UK)
Adrian Coronado (University of Liverpool Management School, Chatham Building, Liverpool, UK)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 October 2004

Abstract

This paper provides an empirical illustration of the potential of a cross‐supply chain information system (CSCIS) in an automotive industry setting. Whilst dramatic reductions in downstream finished goods, work‐in‐progress and raw materials inventories have taken place in many automotive supply chains, this paper looks at how demand information can be made more transparent in order to improve the efficiency of upstream operations. The paper concentrates on the findings from a case study that used a prototype Internet‐based system to convert original equipment manufacturer (OEM) demand into second and third‐tier component requirements. A computer‐based value analysis illustrates how this information might be used to significantly improve supply chain synchronisation in the lower tiers. The research demonstrates how information systems can be used to improve supply chain performance and provides further motivation for the development of more holistic supply chain planning information systems.

Keywords

Citation

Lyons, A., Coleman, J., Kehoe, D. and Coronado, A. (2004), "Performance observation and analysis of an information re‐engineered supply chain: a case study of an automotive firm", Industrial Management & Data Systems, Vol. 104 No. 8, pp. 658-666. https://doi.org/10.1108/02635570410561645

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited