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Toward cyber‐centric management of policing: back to the future with information and communication technology

Vincent Hughes (We‐B Centre, School of Management Information Systems, Edith Cowan University, Joondalup, Western Australia, Australia)
Peter E.D. Love (We‐B Centre, School of Management Information Systems, Edith Cowan University, Joondalup, Western Australia, Australia)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 September 2004

Abstract

A number of external and internal forces are influencing policing efforts to service the community. These external forces include public expectations for traditional services, and the State government's push towards new public management practices. Internal forces include legacy management practices and inappropriate asset holdings. While there have been a plethora of companies from the private sector that have successfully used information and communication technology (ICT) to address similar influences and ameliorate their performance, this has not been the case in the policing environment. To obtain the strategic, tactical and operational benefits that can be acquired through the adoption and widespread implementation of ICT, a framework is presented to enable virtual policing in Western Australia.

Keywords

Citation

Hughes, V. and Love, P.E.D. (2004), "Toward cyber‐centric management of policing: back to the future with information and communication technology", Industrial Management & Data Systems, Vol. 104 No. 7, pp. 604-612. https://doi.org/10.1108/02635570410550269

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited