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The usefulness of ERP systems for effective management

Charalambos Spathis (Department of Economics, Aristotle’s University of Thessaloniki, Thessaloniki, Greece)
Sylvia Constantinides (Mediterranean ECS, University Studies, Thessaloniki, Greece)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 December 2003

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Abstract

Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase customer satisfaction. This paper examines, via a questionnaire, the underlying reasons why companies choose to adopt ERP systems, their impact on management process including implementation problems encountered. The empirical evidence confirms a number of benefits derived from ERP systems particularly for management process but also, problems encountered. Results provide the basis for future research on the potential of ERP systems, for more effective business integration.

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Citation

Spathis, C. and Constantinides, S. (2003), "The usefulness of ERP systems for effective management ", Industrial Management & Data Systems, Vol. 103 No. 9, pp. 677-685. https://doi.org/10.1108/02635570310506098

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MCB UP Ltd

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