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Focusing information in manufacturing: a knowledge management perspective

Ely Laureano Paiva (Universidade do Vale do Rio dos Sinos/UNISINOS, Sao Leopoldo, Brazil)
Aleda V. Roth (Kenan‐Flagler Business School, The University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA)
Jaime Evaldo Fensterseifer (PPGA/Escola de Administração/Universidade Federal do Rio Grande do Sul, Porto Alegre, Brazil)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 October 2002

1395

Abstract

This paper addresses, from a knowledge management perspective, the following question: How are companies choosing the information that is considered more important for the management of the manufacturing process? We analyze empirically, from a strategic approach, how different types and sources of information may influence information characteristics like accuracy, access, and timing. In addition, we also evaluate how information is related to manufacturing competencies and performance. The results indicate that customer‐focused information and information technologies (IT) are the most important aspects that influence information characteristics.

Keywords

Citation

Laureano Paiva, E., Roth, A.V. and Evaldo Fensterseifer, J. (2002), "Focusing information in manufacturing: a knowledge management perspective", Industrial Management & Data Systems, Vol. 102 No. 7, pp. 381-389. https://doi.org/10.1108/02635570210439472

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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