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Extending the value of ERP

T. Hillman Willis (Professor of Management, Department of Management and Marketing, College of Administration and Business, Louisiana Tech University, Ruston, Louisiana, USA)

Ann Hillary Willis‐Brown (ERP Consultant, Dallas, Texas, USA)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 February 2002

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Abstract

Two distinct phases of ERP have been identified. The first phase refers to the changes that an organization undergoes in transforming from the old system and “going live” with the ERP system. The second phase, also called the second wave of ERP, refers to the actions subsequent to ERP implementation, that enable the organization to achieve the full capabilities and benefits of ERP. The paper examines the problems organizations frequently experience with ERP implementations, and suggests strategies for extending the value of ERP systems.

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Hillman Willis, T. and Hillary Willis‐Brown, A. (2002), "Extending the value of ERP", Industrial Management & Data Systems, Vol. 102 No. 1, pp. 35-38. https://doi.org/10.1108/02635570210414640

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MCB UP Ltd

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Extending the value of ERP

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