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Knowledge management: practices and challenges

Babita Gupta (California State University Monterey Bay, California, USA)
Lakshmi S. Iyer (University of Dayton, Dayton, Ohio, USA)
Jay E. Aronson (The University of Georgia, Athens, Georgia, USA)

Industrial Management & Data Systems

ISSN: 0263-5577

Publication date: 1 February 2000

Abstract

Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to bear on any problem, anywhere in the world, at anytime

Keywords

Citation

Gupta, B., Iyer, L.S. and Aronson, J.E. (2000), "Knowledge management: practices and challenges", Industrial Management & Data Systems, Vol. 100 No. 1, pp. 17-21. https://doi.org/10.1108/02635570010273018

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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