TY - JOUR AB - In March 1994 British Gas began a major restructuring of its UK gas business. In place of the 12 regions there are now five business units – gas transport and storage, public gas supply, contract trading, servicing, installation and retailing. Addresses issues relating to the retailing business. Discusses how selective targeting of customers has helped the company to achieve an increase in sales orders and a more accurate customer profile, and has contributed to the success of The Gas Collection catalogues. VL - 12 IS - 6 SN - 0263-4503 DO - 10.1108/02634509410064169 UR - https://doi.org/10.1108/02634509410064169 AU - Carr Mike PY - 1994 Y1 - 1994/01/01 TI - Database Marketing: Talking Direct to Our Listening Customers T2 - Marketing Intelligence & Planning PB - MCB UP Ltd SP - 12 EP - 14 Y2 - 2024/04/24 ER -