To read the full version of this content please select one of the options below:

Information Systems: The UK Retail Financial Services Sector

Marketing Intelligence & Planning

ISSN: 0263-4503

Article publication date: 1 June 1992

Abstract

Focuses on the retail sector of financial services in the UK. Describes the three stages of a model for business process transformations; administrative IT, market‐led IT and business process redesign, this last being revolutionary involving major changes. Goes on to show that this blend of changes is required to meet the challenges of modern organizations, particularly in the area of high risk information intensive financial services.

Keywords

Citation

Watkins, J. (1992), "Information Systems: The UK Retail Financial Services Sector", Marketing Intelligence & Planning, Vol. 10 No. 6, pp. 13-17. https://doi.org/10.1108/02634509210018711

Publisher

:

MCB UP Ltd

Copyright © 1992, MCB UP Limited