TY - JOUR AB - This article reports a practical application of intelligence gathering and strategic planning online. Firms in the reinsurance industry (defined in the text) face changed market realities and new challenges. As they attempt to chart new strategies and apply innovative business models in response to the changing marketplace, information technology can make a significant contribution. Internet‐based e‐business strategies and related business models have proven utility, which has greatly benefited many organizations in the service sector. The question is not whether e‐business‐based strategic business models will work for firms in this industry, but how to make them work effectively. The field study reported here proposes and tests a practical and systematic framework, finding it to be highly effective and applicable. VL - 22 IS - 7 SN - 0263-4503 DO - 10.1108/02634500410568556 UR - https://doi.org/10.1108/02634500410568556 AU - Czuchry Andrew J. AU - Yasin Mahmoud M. AU - Sallmann Florian PY - 2004 Y1 - 2004/01/01 TI - An applied e‐business approach for reinsurance services T2 - Marketing Intelligence & Planning PB - Emerald Group Publishing Limited SP - 716 EP - 731 Y2 - 2024/05/06 ER -