TY  - JOUR
AB  - The account planning discipline practised in advertising agencies is a central element of a formal system for planning advertising campaigns on behalf of clients. Precise definitions are hard to find, but it is an intellectual process, to exercise quality control. The present study builds on another by the same researchers, which analysed the principles and practice of account planning from the advertising agency perspective. Its objectives were to: determine its role in the development of clients’ advertising campaigns; examine the working relationships involved; assess clients’ expectations and satisfactions; and evaluate its impact on current and future marketing planning. It was found that propensity to take advantage of agency account planning expertise ranged along a spectrum from highto low. High‐propensity clients exhibited a natural predisposition to co‐operation and collaboration, sought the agency’s planning input from the start, and believed in direct involvement with both planners and creatives. Low‐propensity clients regarded control as paramount, and therefore preferred co‐ordination to collaboration.
VL  - 21
IS  - 7
SN  - 0263-4503
DO  - 10.1108/02634500310504313
UR  - https://doi.org/10.1108/02634500310504313
AU  - Grant Ian
AU  - Gilmore Charlotte
AU  - Crosier Keith
PY  - 2003
Y1  - 2003/01/01
TI  - Account planning: whose role is it anyway?
T2  - Marketing Intelligence & Planning
PB  - MCB UP Ltd
SP  - 462
EP  - 472
Y2  - 2024/04/23
ER  -