TY - JOUR AB - Noting that accurate information needs overlay the entire intelligence cycle from planning to reporting, the authors propose a new concept to fine‐tune the process of electronically gathering information. Since most tools are nondiscriminatory in information gathering, a new concept is needed to assist managers at all levels of the organization. The proposed multi‐class interest profile (M‐CLIP) provides the capability of expanding the representation of interests to reflect the assorted areas that make up a manager’s information needs. The M‐CLIP covers project, organizational, and industry class interest areas. Each area is customizable to make the search pertinent to the user while considering the need for both recall and precision. Supporting features, such as profile expansion, and fine‐tuning are also considered. VL - 21 IS - 5 SN - 0263-4503 DO - 10.1108/02634500310490210 UR - https://doi.org/10.1108/02634500310490210 AU - Nitse Philip S. AU - Parker Kevin R. AU - Dishman Paul L. PY - 2003 Y1 - 2003/01/01 TI - Multi‐class interest profile: applications in the intelligence process T2 - Marketing Intelligence & Planning PB - MCB UP Ltd SP - 263 EP - 271 Y2 - 2024/04/20 ER -