TY - JOUR AB - This paper provides an analysis of the consumer buying decision process and discusses its impacts and implications for Internet retail store design. The paper begins with a brief overview of the consumer buying decision process, extracts desirable characteristics for an e‐commerce site, and evaluates a number of online stores and its corporate business characteristics. The implications for managers are to analyze the buying decision process and incorporate the requirements into the e‐commerce planning. VL - 21 IS - 4 SN - 0263-4503 DO - 10.1108/02634500310480112 UR - https://doi.org/10.1108/02634500310480112 AU - Huarng Adam S. AU - Christopher Doris PY - 2003 Y1 - 2003/01/01 TI - Planning an effective Internet retail store T2 - Marketing Intelligence & Planning PB - MCB UP Ltd SP - 230 EP - 238 Y2 - 2024/04/24 ER -