TY - JOUR AB - VL - 20 IS - 7 SN - 0263-4503 DO - 10.1108/02634500210450864 UR - https://doi.org/10.1108/02634500210450864 AU - M. Hajjat Mahmood PY - 2002 Y1 - 2002/01/01 TI - Customer orientation: construction and validation of the CUSTOR scale T2 - Marketing Intelligence & Planning PB - Emerald Group Publishing Limited SP - 428 EP - 441 Y2 - 2024/04/25 ER -