TY  - JOUR
AB  - Examines the processes used to make decisions about security operations within universities, analysing crime and financial data obtained from a sample of 21 UK universities, the security managers of seven of the sample universities having been interviewed. Only three indicators of the need for security were reported: internal crime, external crime and institution size. Of these, expenditure on security was significantly correlated (r = 0.42) only with internal crime. The security managers measured performance mainly by crime statistics. Presents a critique of this and an action/outcome matrix for security operations. Discusses the place of “disconfirming data” in this framework. No evidence was found in the study of a search for and use of such data. Puts forward various proposals for improving this type of decision process.
VL  - 14
IS  - 1/2
SN  - 0263-2772
DO  - 10.1108/02632779610108521
UR  - https://doi.org/10.1108/02632779610108521
AU  - Baron Viktor
AU  - van Zwanenberg Nigel
PY  - 1996
Y1  - 1996/01/01
TI  - Decision making in the provision of security services
T2  - Facilities
PB  - MCB UP Ltd
SP  - 9
EP  - 16
Y2  - 2024/04/18
ER  -