TY - JOUR AB - Drawing on the author’s personal experience within the UK National Health Service, outlines at the macro level what information is needed, and why, in facilities management. Suggests that top‐level data gathering is a priority, describes the processes required, and finally considers the advantages of sharing information with competitors and others. VL - 14 IS - 1/2 SN - 0263-2772 DO - 10.1108/02632779610108503 UR - https://doi.org/10.1108/02632779610108503 AU - Wagstaff Terry PY - 1996 Y1 - 1996/01/01 TI - Productive use of IT in support of FM solutions T2 - Facilities PB - MCB UP Ltd SP - 43 EP - 46 Y2 - 2024/04/23 ER -