TY  - JOUR
AB  - Purpose– The purpose of this paper is to prove that maintenance cost of warehouses is correlated to the performance of the logistic business, together with other relevant operational factors.Design/methodology/approach– The relationships between indicators of logistic service level performance are examined using a linear regression analysis of a dataset collected from a number of distribution facilities operated by a leading global freight provider throughout Italy.Findings– Expenditures in building maintenance contribute to improve the punctuality of deliveries with resulting improved quality of customer service.Research limitations/implications– Further research may gainfully generalise the model by examining other geographical areas and longer observation periods.Practical implications– It is suggested that logistic buildings have to be maintained not only to preserve the functional and economic value of the asset, but also to strengthen the competitive advantage of the logistic business.Originality/value– The business performance is very likely to be influenced not only by variables related to the business process, but also by non‐operational factors, such as warehouse building performance.
VL  - 29
IS  - 9/10
SN  - 0263-2772
DO  - 10.1108/02632771111146323
UR  - https://doi.org/10.1108/02632771111146323
AU  - De Marco Alberto
AU  - Mangano Giulio
PY  - 2011
Y1  - 2011/01/01
TI  - Relationship between logistic service and maintenance costs of warehouses
T2  - Facilities
PB  - Emerald Group Publishing Limited
SP  - 411
EP  - 421
Y2  - 2024/09/19
ER  -