Performance evaluation of a psychiatric facility in São Paulo, Brasil

Abstract

Purpose

This paper aims to present the results of a post‐occupancy evaluation (POE) in a complex hospital building, and also to discuss a system for analyzing and diagnosing those results.

Design/methodology/approach

The POE was aimed at establishing adequate use and maintenance of the building. The main approaches of the study consisted of two basic performance features, namely, physical accessibility and fire safety.

Findings

The importance of the pre‐design evaluation (PDE) might also be recalled as well as the usefulness of the POE for new designs and for remodeling existing buildings, because these instruments aid in the constant updating of directive plans of occupation, especially in the case of large complexes such as health care facilities. One indication of this importance is the relatively low number of problems detected during the POE, when one considers the complexity of the work of renovation and the dimensions of the IPq facilities.

Originality/value

The paper presents the results of a POE and recommendations that would make it possible to quickly identify the points where there is need for improvement, and the degree of importance or priority to be given.

Citation

Walbe Ornstein, S., Ono, R., Lopes, P.A., França, A.J.G.L., Kawakita, C.Y., Machado, Robles, L.V.L., Tamashiro, S.H. and Fernandes, P.R. (2009), "Performance evaluation of a psychiatric facility in São Paulo, Brasil", Facilities, Vol. 27 No. 3/4, pp. 152-167. https://doi.org/10.1108/02632770910933161