This paper introduces the special issue, which includes some papers originally presented at the “Futures in Property and Facility Management II” conference in March 2004. Focuses on the themes of this and a previous conference, several years ago – “Futures in Property and Facility Management”, at University College London in June 1999. The conferences considered the strategic opportunities for property and facility management worldwide, bringing together senior facility professionals, service providers, property clients and academics to debate alternative futures. The first conference focused on four themes; new strategic directions, new performance imperatives, policy and investment and the promotion of knowledge exchange. The second “Futures” conference had four interrelated themes: possibilities for new alignments in the future, real estate dilemmas, work, time and place, and a reform debate.
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